In many ways, an ERP system acts as a living, breathing entity within an organization. These systems require a certain level of attention to function successfully, even after implementation is complete. While many consider ERP software to be a worthwhile investment, it is, by no means, an immortal solution. At some point, aging systems become a hassle to support and must be replaced, leaving ERP providers the choice to continue supporting legacy products or establish an “end-of-life” plan in hopes customers transition to the latest version.
When the time comes, many businesses are ready to move to the next chapter. For others, the transition can feel like a surprise eviction. Recently, Microsoft announced that they would be discontinuing support for Dynamics Great Plains by 2025. The Great Plains system itself is considered a giant in the industry and has delivered a reliable ERP and accounting solution for decades. This news left many small and medium-sized businesses feeling uncertain. In an effort to help organizations unpack this latest announcement from Microsoft, let’s dive into the history of GP, what this end-of-life announcement means for Microsoft, and how current GP clients can navigate their future in ERP.
What is Dynamics GP?
Most people are familiar with Microsoft’s offerings — Windows, Office, Azure, to name a few. Microsoft Dynamics Great Plains, or Microsoft Dynamics GP as it is often abbreviated, is one of Microsoft’s most established ERP solutions. When Microsoft first got into the ERP space, they did so by acquiring smaller, well-established companies in the industry. One of those companies was Great Plains Software, an organization that built a respectable client base with its high-end accounting and financial software. Since its acquisition by Microsoft in 2000, Great Plains was merged into the Dynamics Business Solutions brand and widely adopted by small and medium-sized businesses across the world. It even serves as the accounting and finance center of other solutions, like Epicor’s Prophet 21.
As one of Microsoft’s first offerings for ERP, Dynamics GP quickly spread across organizations and industries, gaining traction with manufacturing and field-service organizations thanks to Microsoft’s good reputation and easy integration with the rest of their stack. Now, as the Microsoft Dynamics GP journey comes to a close, existing customers are facing hard decisions and a deadline of 2025 as they start planning for the future.
So… you’re a Microsoft Dynamics GP user. Now what?
If you’re a current Dynamics GP user, there’s no need to panic. My fellow independent ERP experts and I at Third Stage are here to help you navigate this latest industry news. As you start to think about the future, here are two options for you to consider as you look ahead.
Option 1: Transition to Microsoft Dynamics 365
Microsoft is a leader in the software space for a reason, and they’re not going to leave their clients high and dry. Microsoft will work with existing clients to transition to their cloud-based platform: Microsoft Dynamics 365. And there are a few good reasons why you should hear them out. First, because you are a current Dynamics GP user, the transition to Dynamics 365 will be familiar. Much like switching to the latest iPhone from an older model, there will be some new features you will have to learn, but you’ll still have that Microsoft look and feel. You won’t have as much of an uphill organizational change management battle having to onboard employees or figure out how your hardware will adjust to something new. Both Microsoft Dynamics 365 Finance and Operations and Microsoft Business Central are significant upgrades.
Option 2: Work with an after-market support team
Obsolescence is an inevitability in ERP, especially as it comes to software packages that either cannot be supported on the cloud or were acquired as a larger company. Oracle has been trying to end of life JD Edwards for 20 years since it acquired Peoplesoft. Infor has a wide variety of greenscreen systems that have been out of support for just as long. When one door closes, the market opens a window and smaller tech companies pop up to offer support services. While these companies are not likely to expand the functionality available in Microsoft GP, they will allow you to stay on the system for quite a lot longer than 2025. You would get to keep your ERP, but it will continue to get older and more out of date as time goes on. There is a better way.
Option 3: Find an ERP system that’s a better fit
There’s a good chance that your business has changed, even significantly, since you first implemented Microsoft GP. You should know what your options are, even if you end up deciding Microsoft still fits best. In this light, the loss of GP may actually turn into a great opportunity for your business. Microsoft is essentially forcing your hand, making you choose between upgrading to Dynamics 365, paying for an out-of-date model, or jumping ship to something new. Because of this, there’s never been a better time to shop around for an ERP system that truly fits your needs. There are a number of excellent offerings on the market, from well-known software solutions to smaller ERP companies you may have never heard of.
The first step is to do your research and really understand the current and future needs of your organization. Next, consider reading a few independent reviews of offerings out there. We also have a helpful comparison guide that details the pros and cons of a few of the most popular ERP systems side by side. This is Third Stage Consulting’s expertise, and we are happy to be an informal sounding board for you as you begin exploring which software solutions are the right fit for your company’s specific needs.
Change is never easy, but in businesses, it’s important to keep moving forward. I hope this article can help you find the right path to take, now that Dynamics GP is coming to a close. As an independent consultancy, Third Stage has so many resources available to you for free, that you can dial into today. You can always find helpful industry information like product comparisons and news on our blog, and you can stay up to date with our video offerings on our YouTube channel. Don’t miss our latest outlet, the podcast, which takes a deeper dive into the most relevant corners of the ERP and digital transformation space.
As always, if you need any help, my digital door is always open. Reach out with any questions you may have, I’m always happy to give advice, chat about software selection, and guide you through the next step in your digital transformation.