In most digital transformations, leaders tend to obsess over choosing the “right” technology or the “best” system integrator. But what often gets overlooked is the team sitting inside your own four walls — the internal team responsible for making or breaking your transformation.
So how do you assemble the right team?
We sat down with Jonathan Whipple, CEO of Lander Talent (a Third Stage company focused on digital staffing), to unpack what really works when it comes to building high-impact transformation teams.
From Reality TV to ERP: Casting vs. Staffing
Jonathan started his career casting contestants for some of the world’s biggest reality shows. Now, he brings that same lens to assembling high-performing ERP and digital transformation teams.
“Casting is recruiting. You’re looking for the right person for the right role — not just a resume match, but someone who fits.”
— Jonathan Whipple, CEO of Lander Talent
That “fit” factor — culture, communication style, cross-functional fluency — is often more important than technical skills alone.
Fit Over Flash
Many CIOs assume outside consultants or system integrators will do the heavy lifting. But according to Jonathan and Eric Kimberling, ownership is everything.
- External vendors won’t stick around forever.
- Consultants can’t make decisions for you.
- If you don’t build internal knowledge and capability, you’ll be stuck relying on expensive external help long after go-live.
“You don’t want to call the HVAC guy every time you need to adjust the thermostat. You want to own your environment.”
— Jonathan Whipple
That means embedding both internal hires and contractors into a cohesive, change-ready team that lives and breathes your organization’s goals.
The Roles That Matter Most
So what are the must-haves on your internal transformation team?
Program & Project Managers — People who understand timelines, dependencies, and business outcomes.
Change Managers — Those who translate tech into impact, guiding people through the shift.
Process Owners & Analysts — Deep knowledge of how things actually work — and how they should.
Hybrid Communicators — Bilingual in tech and business. They bridge gaps, calm chaos, and ensure clarity.
The Contractor Advantage (If You Do It Right)
Unlike many system integrators, contract professionals through firms like Lander Talent are dedicated to your transformation — not juggling multiple projects or operating with hidden vendor agendas.
“They’re not just staffing your project. They’re embedded with you. Aligned with your goals. Focused on your outcomes.”
— Eric Kimberling, CEO of Third Stage Consulting
This model gives organizations the flexibility to scale up or down — while retaining full visibility and control.
Beware the Unicorn Trap
One common pitfall? Overreliance on unicorns.
Hiring leaders often look for someone who can do everything: architect the solution, manage change, translate requirements, and handle executive alignment. But that’s unrealistic — and unnecessary.
Instead, build a balanced team, where each player brings clarity, not confusion, to their lane.
The End Goal Isn’t Go-Live — It’s Liftoff
The best internal teams aren’t just focused on “getting it live.” They’re focused on:
✅ Post-launch process improvement
✅ Long-term ownership of the system
✅ Empowering users, not just checking boxes
“You want talent that doesn’t just launch your project — they land it. And take you where you need to go.”
— Jonathan Whipple
Free Resource: Project Team Review
Need help building your team — or figuring out if the one you’ve assembled is built to last?
📋 Third Stage and Lander Talent now offer free internal team reviews.
We’ll assess your current project team, identify blind spots, and recommend adjustments that strengthen your long-term transformation success.
Start your team review here.
Or scan the QR code in the video for direct access.
Get Independent Guidance on the People Side of ERP
Building the right internal team is more than staffing — it’s strategy. If you’re approaching an ERP or digital initiative, the Third Stage team can help you define your structure, source top talent, and ensure your transformation sticks.
And don’t forget to join us at:
Stratosphere 2025
🗓 August 25–27, 2025 | Denver, CO (In-person & virtual)
A vendor-neutral, expert-led conference on digital transformation strategies.
Details & registration: thirdstage-consulting.com/stratosphere-2025
The Executive Mastermind
An exclusive peer network of transformation leaders collaborating on strategy and innovation.
Learn more: thirdstage-consulting.com/the-executive-mastermind
As always, if your organization is navigating these challenges, Third Stage is here to help with independent, no-agenda advice.
The Third Stage Consulting Team
