What’s the ROI of a Dancing Panda? Why Every Digital Transformation Needs a Clear Strategy

transformation

Spoiler alert: It’s not about the panda. It’s about purpose.

We live in an era where nearly anything is possible with technology. AI. Automation. Real-time data lakes. Predictive analytics. Virtual assistants. You name it—someone’s already building it. So the question is no longer what you can do in a digital transformation. It’s what you should do.

It’s what you should do.

Because while you can build a dancing panda into the middle of your company lobby—yes, metaphorically or literally—if it doesn’t align with your goals, processes, or people… then all you’ve got is a very expensive panda.

Let’s talk about how to avoid that.


Step 1: Go to the Whiteboard—Not the Vendor

Before you even touch a line of code or talk to a software provider, go to the whiteboard.

What do you want this transformation to look like?

  • What’s the 5-year vision for your business?
  • Where do digital tools actually fit into that vision?
  • What are the unique use cases your systems need to support?

This isn’t just an IT exercise—it’s a strategic one. You have access to more capability at your fingertips than ever before, but that’s exactly why you need to be intentional. Otherwise, you’ll end up paying for tech you don’t need—or worse, can’t adopt.

Use case it. Model it. Then build it.


Step 2: Start With Strategy, Not Technology

It may surprise you, but even the most data-obsessed, AI-loving experts agree: strategy comes first.

Your business objectives should define your tech stack—not the other way around. That means taking the time to ask:

  • What problem are we solving?
  • What metrics matter most?
  • What does success actually look like?

Even the flashiest AI tools will fall flat if they’re not grounded in a strategy your whole team understands and believes in.


Step 3: Align From the C-Suite to the Front Lines

Once you have a clear strategy, the next step is alignment.

Too often, digital transformation gets derailed by internal confusion, siloed communication, or lack of executive buy-in. That’s why early stakeholder engagement is critical.

Here’s what strong alignment looks like:

  • Executive sponsorship that goes beyond signing checks.
  • Communication plans tailored to departments, time zones, and cultures.
  • Regular feedback loops to ensure adoption, not just rollout.

If your frontline teams don’t understand the why behind the change, they won’t trust the how.


Step 4: Don’t Overinflate Expectations

A successful transformation doesn’t happen overnight. In fact, one of the most common pitfalls is starting too big, too fast.

What works better?

  • Small, measurable wins that build confidence.
  • A roadmap that adapts over time.
  • Transparency about what won’t be perfect right away.

Digital transformation is not a one-time launch. It’s an evolving journey. So instead of promising magic from day one, focus on sustained momentum that leads to long-term value.


Step 5: Ask the Panda Question

At some point in your transformation journey, you’ll be presented with a shiny, impressive piece of tech that promises to “revolutionize everything.”

Pause. And ask:
Is this the dancing panda in our lobby?

Meaning:

  • Is this flashy but irrelevant?
  • Does it actually solve a problem we have?
  • Will it move us closer to our goals—or distract us from them?

In other words: don’t sleep on the pandas. But don’t lead with them, either.


Final Thoughts: Build What Matters

Digital transformation is not about trend-chasing or checking boxes.

It’s about building a business that works better—for your customers, your teams, and your future.

So whether your “dancing panda” is a new AI assistant, a shiny CRM, or a full ERP overhaul, make sure it’s designed with intention. Start with strategy. Build with alignment. And stay grounded in what really drives value.


Need help defining your digital strategy or aligning your team for transformation success?
Third Stage Consulting offers independent, tech-agnostic guidance tailored to your business goals.

Let’s make your panda dance for you—not against you.

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Eric Kimberling

Eric is known globally as a thought leader in the ERP consulting space. He has helped hundreds of high-profile enterprises worldwide with their technology initiatives, including Nucor Steel, Fisher and Paykel Healthcare, Kodak, Coors, Boeing, and Duke Energy. He has helped manage ERP implementations and reengineer global supply chains across the world.

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