Summary of Findings from the 2019 ERP Report
A few weeks ago, we released the 2019 ERP Report. Unlike similar studies of years past, this one digs deeper into the statistical root causes of success versus failure – and the findings are very eye-opening. Overview of the 2019 ERP Report The study examines ERP implementations over the last 20 years, with a particular […]
How to Negotiate Your Oracle Cloud ERP Contract
As more industries start adopting Oracle Cloud ERP to augment their business activities, it is important to conduct contract negotiations successfully in order to avoid pitfalls that may damage your company down the road. By diligently following some certain steps, your business can navigate successfully through a multi-million-dollar contract to digitally transform your company as […]
Don’t Even Consider Software License Fees for Your ERP Long-List
We still find organizations to be highly focused on the potential license costs of software as they first embark on an ERP evaluation and selection process. They only want to include a specific tier of software in their long-list with the assumption that software gets more expensive as you move towards Tier 1.This assumption is […]
Lessons from 1,000 HCM Implementations
Over the last 20 years, I have had the good fortune of being involved with over 1,000 different HCM implementations. My role varied from being a project manager, program manager, expert witness, executive steering committee member, organizational change lead, business process lead, project recovery consultant, third party oversight consultant, and a host of other roles. […]
Digital Transformation and ERP Implementation Readiness: Why It’s So Important to Your Initiative
Most people think that there are two distinct stages in a digital transformation. First you pick the right technology, then you implement it. But this traditional view misses what is the most important stage: implementation readiness. When we ask ourselves why digital transformation failures are increasing, most problems can be traced back to before the […]
Misalignment: The Secret Killer of Digital Transformation Initiatives
The real cause of digital transformation and ERP failures isn’t what you might think. When we hear about SAP failures at Lidl, the ERP challenges at Haribo, and other digital transformation failures, it’s easy to blame the obvious problems: We over-customized the software Our system integrator charged us too much and took longer than planned […]
Planning a Digital Transformation: Perspectives from the User Community
We have recently talked to a number of organizations who are either upgrading or replacing their systems and have a number of staff members who were around for the initial implementation. In asking for their perspectives on change and system adoption, we have heard some common themes from users on how they view technology implementation. […]
What To Do Before Beginning Your SAP S/4HANA Implementation
Once you have selected your SAP system integrator, it’s easy to get steamrolled into letting the army of consultants show up on site, start the meter running, and just start doing stuff. Despite pressure you may feel from Deloitte, Accenture, Capgemini, or most other integrators, this is a terrible idea that goes against your best […]
The Trojan Horse Approach to Organizational Change Management
I recently wrote about how organizational change management is dead. The premise of this article is that traditional change efforts, frameworks, and approaches fail time and time again, so something needs to change if we are going to be more effective at managing change. These failed change efforts are creating a vicious circle of continuous […]
Oracle Cloud ERP: The Sleeping Giant?
It’s been quite some time since we have highlighted Oracle. Even my colleague Eric Kimberling’s predictions for Top ERP Systems for 2019, while including NetSuite, didn’t include Oracle Cloud. The reasons for this included lack of a clear product roadmap, reduced market traction and lack of cloud maturity. Innovation within Oracle Cloud While these are […]
First Impressions Count, Especially with Digital Transformation
First impressions have always counted, be it on a date, during an interview or a sales meeting. First impressions are also critical to employees when discussing an upcoming digital transformation, ERP, web-enablement initiative, systems consolidation or any form of technology initiative. In most cases, employees are familiar with the concept of change and they have […]
Your Business Blueprint Should Dictate Your SAP S/4HANA Implementation – Not the Other Way Around
At the moment, our team is helping about half a dozen larger organizations manage their SAP S/4HANA implementations. The biggest lesson so far? Your business needs should dictate how S/4HANA gets deployed – not the other way around. Myths and propaganda from SAP S/4HANA system integrators If you talk to a sales rep from SAP […]