Why Customer Experience Should Dictate Your Digital Transformation
Customer experience (CX) should drive your digital transformation. But with the increasing number of digital transformation failures in recent years, it is clear that we are focused on the wrong things. Most organizations implement new digital technologies with the intent of creating additional value and enhancing the customer experience. But, as we have seen in […]
Third Stage Consulting Expands into Europe
Technology-agnostic ERP software and digital transformation specialists launch European subsidiary to better support global client base 30 May 2019 DENVER, CO – Third Stage Consulting Group, the leading technology-agnostic digital transformation and ERP software consulting firm, today announced their expansion into Europe, appointing Stuart Robb as Vice President, Europe. He will be responsible for developing […]
Snow in Late Spring: The Art of ERP Risk Mitigation
No signs of it a week prior, but sure enough, it snowed in Denver on May 21. We all know it “could” happen, but nobody really expected snow in May. The storm resulted in several records and was the largest May snowfall in 44 years. Worst part was, it also dropped from near 80 degrees […]
How to Plan for a Microsoft Dynamics 365 implementation
It’s not every day that your company goes through an ERP implementation to optimize your organization’s systems. How you plan for your Microsoft Dynamics 365 implementation will have a big impact on your ultimate level of success. Microsoft Dynamics 365 is a long-term solution that requires all hands-on deck from your company for the project […]
How to Plan for a NetSuite implementation
Are you planning on a NetSuite implementation for your business? Are you concerned about the planning process? The good news is that you’re not alone in that regard, many organizations today tend to be unsure about their implementation process and how to successfully integrate NetSuite into their business. As statistics go an estimated 60% of […]
Hertz vs. Accenture: How to Avoid Digital Transformation Failure
You’ve probably heard about this latest $32M Hertz vs. Accenture lawsuit by now, where Hertz is suing Accenture for failure to deliver on a digital transformation project involving their website and mobile applications. I’ve personally received hundreds of emails, texts, links and questions on this exciting case. My only response to this point has been […]
Lessons from Revlon’s SAP Implementation Disaster
A few weeks ago, Revlon announced that its SAP implementation was a disaster. This came on the heels of delayed financial reporting because of said SAP implementation failure. The company’s stock fell 6.9% within 24 hours of reporting the news, which led to an investor lawsuit against the company. Not good, especially for a publicly-traded […]
How Oracle Cloud ERP Has Helped Transform the Business Landscape
As you probably know, Oracle Cloud is one of the leading cloud ERP solutions. At the same time, Oracle Cloud ERP is also one of the sleeping giants of the industry. Since its inception, Oracle Cloud has managed to transform the business landscape by providing both employers and customers alike with a new experience and […]
Alternatives to the big SAP and Oracle Systems Integrators
“No one ever got fired for hiring [insert big, well-known system integrator here],” or so the saying goes. While I can’t say that I know of anyone that has been fired for this decision, I do know of plenty of organizations that have sued as a result. As a recovering Big 5 SAP consultant, I […]
ERP System Integrator vs. Customer: Who Is Really to Blame for your Implementation Challenges?
Last week, Eric Kimberling published a blog on exposing the big ERP system integrators, highlighting quotes from consultants within some of the larger firms and confirming the concept of being “Accentured” or “Deloitted.” It is a real phenomenon and something to definitely watch for both before and during an implementation. While SIs and VARs (Value […]
When is it Time for an ERP Software Replacement?
ERP systems are an inherently difficult thing to handle, as they not only track financial activity in a company, but they also handle resource management and a plethora of other tasks as well. That’s why many organizations spend a long time picking an ERP system that works for them, because if you choose the wrong […]
SAP S/4HANA Training: Lessons from SAP Boot Camp
Last week we hosted our first SAP S/4HANA Boot Camp training. This small, hands-on workshop featured a number of digital transformation team members attending in person, along with teams attending remotely via web conference. Though I was one of the facilitators of the training, I learn something new every time I conduct workshops like these. […]