When Should Business Process Management Occur During Digital Transformation?
Digital transformations have the ability to revolutionize the way we do business. However, new technology is worthless without a corresponding improvement to your business processes. It raises the question: when should business process management occur during digital transformation? This is and always has been a controversial topic with much debate. Software vendors and ERP systems […]
Organizational Change Management and the Barber
I recently talked with a company who is planning to bring their Organizational Change Management (OCM) efforts for their digital transformation 100% in-house. Can this really be done? The answer is yes, it can be done, but the results will be similar to cutting your own hair. Change management Organizational change management is the #1 […]
How to Define the Best Change Management Process for your Digital Transformation
Organizational change management is one of the most misunderstood – and undervalued – aspects of complex ERP implementations and digital transformations. It seems that executives and project teams are constantly trying to figure out how to define the best change management process for their organizations. Each organizational change management engagement that we help our clients […]
Beyond PROSCI Certification: Managing Organizational Change on Your Digital Transformation
PROSCI certification is one of the best-known credentials for organizational change management practitioners. While this and other certification programs provide a strong foundation of concepts and tools, digital transformation projects have some unique challenges that require additional depth and experience. Does PROSCI certification live up to the hype? I recently brought this question to LinkedIn, […]
Organizational Change Management: The #1 Key to Digital Transformation Success
Over the last few weeks, I have met in person with about a dozen CIOs in different parts of the world. During my discussions with each of them, I conducted an informal survey to find out what was keeping them up at night. The number one response? By far, it was organizational change management. Some […]
Common Organizational Change Management Myths
Last post I talked about what is Organizational Change Management. It’s a well-known term, yet still greatly misunderstood, and the lack of it is the root cause of many transformation failures. Let me debunk a few common myths associated with change management: Myth #1- Technology Equals Transformation First, technology implementation does not result in transformational […]
The Missing Pieces of Your ERP Organizational Change Management Plan
The term “organizational change management” has many meanings. Some understand it. Most don’t. And most ERP implementations fail because of it. Because of their failure to understand what is organizational change management, most digital transformation initiatives lack a solid ERP organizational change management plan. We find that most project teams and systems integrators recognize the […]
What is ERP Organizational Change Management?
What is ERP organizational change management? Unfortunately, it’s a question that many aren’t able to answer. Multiple research studies have shown that the majority of major issues on transformation projects (67% – 75%, depending on the study) are due to people and change management issues, not software or technical problems. In another study, 90% of […]
Are You Building Organizational Agility into Your Digital Transformation?
Let’s face it: most people don’t associate many ERP systems with “flexible” or “agile.” Structure and standardization is one of the strengths of ERP systems like SAP S/4HANA, Oracle Cloud ERP, and others. But there are ways to create organizational agility as part of your digital transformation. First, it is important to decide whether or […]