The Unsung Heroes of Digital Transformation
When we think about SAP, Oracle, Microsoft, or digital transformation success, we often focus on the system integrator. But the potential unsung heroes of your successful digital transformation are sitting right within your four walls. Don’t get me wrong: choosing the right SAP, Oracle, or Microsoft Dynamics system integrator is an important decision. But your […]
How to Negotiate an SAP S/4HANA Contract
It’s not every day that most of us negotiate multi-million-dollar contracts with significant cost implications for the future. When we do, it’s important to get it right. Before embarking on an SAP transformation or bringing SAP S/4HANA consultants on to your team, it is important to understand how to negotiate an SAP S/4HANA contract. We […]
How to Get Your SAP, Oracle, or Microsoft Dynamics System Integrator Under Control!
We recently posted an article about the many companies we have seen get “Accentured” over the years. The article created quite a stir, a slew of comments, and great discussion. What it Means to be “Accentured” The premise of the article is that big system integrators are masters of selling, keeping an army of consultants […]
Organizational Change Management Is Dead
I have been afraid to admit this, but I think I have known it for a while: organizational change management is dead. This is particularly hard to admit since I grew up in the consulting world as an organizational change management consultant. After 20 years of doing something I love, it is becoming painfully clear […]
How to Define Your Global Digital Transformation Strategy
Every organization has a lot of decisions to make regarding its digital strategy. But, companies with international operations have an entirely different set of decisions to make and challenges to address. This can make it difficult to define your global digital transformation strategy. We work with a number of organizations like this every day. For […]
Lessons from the 2019 Digital Transformation, HCM, and ERP Report
One of my favorite aspects of being in the digital transformation space for over 20 years is not just the experience we get working with clients each day, but the ability to study and analyze a broad sample of initiatives each year. Our latest 2019 Digital Transformation, HCM, and ERP Report reveals some invaluable lessons […]
Why Your HR Department is the Key to Your Digital Transformation Success
Chief Information Officers and Directors of IT are often on the hot seats to make their digital transformations and ERP implementations successful. But it is more likely that your Vice President or leader of your HR department may be the real key to digital transformation success. Many people think that HR leaders are important only […]
Could a Better Digital Transformation Have Saved PG&E?
It’s been a rough few months for the utilities and energy industry. Oil prices have been volatile, National Grid settled a costly lawsuit with Wipro over its SAP failure, and PG&E announced earlier this week that it is filing for bankruptcy protection. As one of the largest US gas and electric utilities, which services over […]
How to Ensure a Successful Workday or SuccessFactors HCM Implementation
Implementing any sort of digital transformation technology has its challenges. In some ways though, successful Workday or SuccessFactors HCM implementations are even more challenging. For one, Workday and SuccessFactors implementations typically affect more employees when compared to ERP or CRM implementations. Second, HR functions and processes aren’t the top priority or focus for most people […]
Hypochondria and Selecting ERP Software
There is a strong similarity these days in the reaction of a hypochondriac with a new symptom and a business leader who has been tasked with selecting new ERP software. They both run to the internet. They are both overwhelmed by what they find and they both become increasingly focused on diving deeper when they […]
Avoiding Death by 1,000 Papercuts in Digital Transformation
Here’s the situation: you currently use a legacy ERP system that has been in place for over 20 years. When your customer places an order, you enter them into a field called “work order” in your ERP system. Everyone within your organization refers to these as “work orders” in their daily discussions. Fast forward a […]
Business Integration: A Key Ingredient for a Successful Digital Transformation
We recently wrote about the dark side of digital transformation and how there are inherent risks in today’s digital landscape. As it turns out, there is a key ingredient to mitigate these risks. Business integration is the key ingredient for a successful digital transformation. Simply put, business integration combines the operational, organizational, and technical components […]