The Trojan Horse Approach to Organizational Change Management
I recently wrote about how organizational change management is dead. The premise of this article is that traditional change efforts, frameworks, and approaches fail time and time again, so something needs to change if we are going to be more effective at managing change. These failed change efforts are creating a vicious circle of continuous […]
Read MoreRisks of Microsoft Dynamics 365 System Integrators
Choosing a technical system integrator is an important decision for any digital transformation. But the risks of Microsoft Dynamics 365 system integrators are even greater than for other ERP solutions. While SAP, Oracle, and other ERP vendors have tightly controlled their ecosystems, Microsoft Dynamics has traditionally taken a hands-off approach to their system integrators. This […]
Read MoreHow to Avoid Losing Control of Your SAP S/4HANA Transformation
Over the last 20 years, I have seen plenty of organizations lose control of their SAP implementations. These projects tend to be bigger and more complex than many organizations can handle, which is why there are so many SAP failures like those at Lidl, National Grid, Haribo, and other publicized challenges in recent years. Common […]
Read MoreDetermining Your ERP Total Cost of Ownership
One of the first questions we are asked when discussing an ERP initiative with a new client is “how much is this whole thing going to cost us.” The easy and accurate answer is: “we have no idea at this time.” Unfortunately, executive committees and board members generally won’t accept this answer and need to […]
Read MoreMoney Talks: How Economic Incentives Bias Digital Transformations
As AC/DC once said: “come on, come on, listen to the money talk.” Nowhere is this truer than in the digital transformation space. Money drives so much of what does or doesn’t happen in our industry. Unfortunately, this doesn’t always align with the long-term interests of those most impacted by technology: the companies using it. […]
Read MoreMy Name Is Eric, and I Am a Recovering Big 5 SAP Consultant
My first job when I graduated with my master’s degree was with one of the big system integrators. I was a Big 5 SAP consultant focused primarily on organizational change management at some very large, multi-national organizations. Though colleagues and I have written about being Accentured and the dark side of the digital transformation, I […]
Read MoreThe Unsung Heroes of Digital Transformation
When we think about SAP, Oracle, Microsoft, or digital transformation success, we often focus on the system integrator. But the potential unsung heroes of your successful digital transformation are sitting right within your four walls. Don’t get me wrong: choosing the right SAP, Oracle, or Microsoft Dynamics system integrator is an important decision. But your […]
Read MoreHow to Negotiate an SAP S/4HANA Contract
It’s not every day that most of us negotiate multi-million-dollar contracts with significant cost implications for the future. When we do, it’s important to get it right. Before embarking on an SAP transformation or bringing SAP S/4HANA consultants on to your team, it is important to understand how to negotiate an SAP S/4HANA contract. We […]
Read MoreOrganizational Change Management Is Dead
I have been afraid to admit this, but I think I have known it for a while: organizational change management is dead. This is particularly hard to admit since I grew up in the consulting world as an organizational change management consultant. After 20 years of doing something I love, it is becoming painfully clear […]
Read MoreHow to Define Your Global Digital Transformation Strategy
Every organization has a lot of decisions to make regarding its digital strategy. But, companies with international operations have an entirely different set of decisions to make and challenges to address. This can make it difficult to define your global digital transformation strategy. We work with a number of organizations like this every day. For […]
Read More
