Why Consultancy and Training Are not Enough

Sam Graham When companies buy a new ERP system as part of their digital transformation, they generally realize that some system-specific training will be required. But, beyond that, they should also recognize that some consultancy may well be necessary to ensure that they pick the right system (for them) and gain the maximum benefit from […]
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The Role of Consultants in Digital Transformation (Spanish Translation)

Sam Graham Es indiscutible que las empresas deben hacer, por sí mismas, la mayor parte posible del trabajo que requieren sus proyectos de ERP o de transformación digital (a partir de ahora llamada DT para la brevedad), por varias razones, entre ellas: mantiene los costos bajos, facilita la aceptación de los usuarios porque el sistema […]
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The Role of Consultants in an ERP or Digital Transformation Project

Sam Graham It is incontrovertible that companies should do, themselves, as much as is possible of the work involved in their ERP or digital transformation (hereafter called DT in the interests of brevity) projects, for several reasons, including: it keeps costs down, it makes user buy-in easier because the system always belongs to the company […]
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Controlling ERP Project Costs

Sam Graham Every year, many ERP implementations fail or at least fail to deliver what was expected of them, but even the ones that are successful very often exceed their initial budget. To make matters worse, the modules of the new system that contribute most to ROI are often towards the end of the implementation […]
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ERP or Digital Transformation?

by Sam Graham When MRP (Materials Requirements Planning) systems first got commercialized in the early 1980s (they had actually been around for many years prior to that), it wasn’t long before they were linked to financial and distribution systems and MRPII (Manufacturing Resource Planning) was born. Then, in the early 1990s, MRPII was developed further […]
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How to Decide on a Good Software Selection

Sam Graham Companies have differing software requirements; from CAD to payroll, and from project management to maintenance management. This article focuses on ERP because so many companies use it, but the ideas discussed can just as easily be applied to all those other systems. History and experience tell us that implementing an ERP system successfully […]
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How to Avoid ERP Over-Selling

Sam Graham Every year, we read of new ERP failures. Years ago, we were told that the failure rate was about 70% and now, after many years of experience of implementing ERP, many new books on how to implement it, and probably hundreds if not thousands of studies of failures, we continue to hear that […]
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ERP and Football – The Importance of a Good Team

Sam Graham Recently, this website published an article that compared NFL teams to ERP systems. That led to a suggestion that an article looking at European football teams might be interesting but that turns out not to be as easy as first thought. First of all, just as not everybody agrees on what ERP is, […]
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What is Needed for a Successful ERP Implementation?

Sam Graham A successful ERP project needs leadership, management, and drive but, although those are similar things, they are not the same, and they generally can't all be delivered by the same person and so they need to be considered separately. Executive Alignment The primary, although by no means the only, function of leadership in […]
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Minimizing Risk in ERP and Digital Transformation Projects

Sam Graham Too many ERP and digital transformation projects fail, and fail unnecessarily. Risk comes from different directions, including: consultant selection system selection a misalignment between software and business strategy the company's own people post go-live requirement changes lack of previous experience Taking these in turn; it is perhaps ironic that, whilst companies hire consultants to […]
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Implementing New ERP Software? Hurry, but Don’t Rush!

Blog By Sam Graham One of the hardest things to do during ERP implementation project planning is to establish realistic timescales. There is no formula for this because there are so many factors to consider, including the complexity of the system, the complexity of the organization implementing it, and the level of existing ERP knowledge […]
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Digital Transformation: The Art of the Possible?

By Sam Graham Companies tend to fall into two extremes in their digital transformations: there are those who expect far too much from their transformations, and then there are those that expect far too little. There are also those that fall somewhere in between, but it helps to look at both extremes for illustrative purposes. […]
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